The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act require this notice.

When will I get my order?

Please allow 2-3 days for your order to process for shipping. We make every effort to fulfill your orders as quickly as possible. Orders are not shipped on weekends or holidays. We are a small team so we would greatly appreciate your patience. 

Successfully placed orders will receive an email confirmation with order details and a tracking number. If you do not receive an email, please check your spam filter or contact us for confirmation.

If you need assistance with your order, please contact us immediately at info@salvarae.com. Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address. If an order is returned due to an incorrect address, we will send you a replacement.

Can I cancel an order?

If you need to cancel your order, please email info@salvarae.com as soon as possible. We can try to accommodate a request, but we cannot guarantee customer service will see your request, or be able to accommodate your request, before the package is shipped to you.

This policy includes cancellations for any reason, as well as requests for changes in shipping addresses. We will do our best to redirect your order.

While we will try to accommodate any requests we receive, if we are unable to cancel your order, you will need to mail back the unopened product, in perfect condition, at your own expense, in order to get a refund. If a package was shipped to a wrong address input by you at checkout, it is up to you to retrieve the package and return the unopened product, in perfect condition, back to us before you can get a refund. Exceptions may apply.